ph567 Privacy Policy

01 About This Policy

ph567 ("we," "us," or "our") operates the online gaming platform accessible at ph567.org (the "Platform"). As the personal information controller of the data you provide to us, ph567 is committed to handling your personal information responsibly, transparently, and in accordance with applicable Philippine data protection law.

This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal data relating to registered players, prospective players, and visitors to the ph567 Platform. By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy.

This Policy should be read alongside the ph567 Terms & Conditions, which govern your use of the Platform as a whole. In the event of any conflict between this Policy and the Terms & Conditions on a data privacy matter, this Privacy Policy shall prevail.

02 Personal Data We Collect

ph567 collects personal data through several channels, including account registration, identity verification, platform usage, and customer support interactions. The categories of personal data we collect include:

ph567 does not collect sensitive personal information (as defined under the Data Privacy Act) beyond what is strictly necessary for identity verification and regulatory compliance purposes. We do not collect biometric data, political opinions, religious beliefs, or health information unless specifically required by law.

03 How We Use Your Personal Data

ph567 uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and administer your ph567 player account, including processing deposits and withdrawals in Philippine Peso via GCash, PayMaya, and Philippine bank transfers.
• Identity Verification (KYC): To verify your identity and age (21+) in compliance with Philippine gaming regulations and anti-money laundering requirements.
• Service Delivery: To provide access to ph567's game library, live dealer tables, promotions, and all other Platform features.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, collusion, and other prohibited conduct on the Platform.
• Responsible Gaming: To monitor gaming patterns, enforce responsible gaming tools (deposit limits, self-exclusion, cooling-off periods), and proactively identify players who may be experiencing gambling-related harm.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Legal Compliance: To comply with applicable Philippine laws, regulations, and regulatory requirements, including reporting obligations to PAGCOR and anti-money laundering authorities.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided your consent or where we have a legitimate interest in doing so. You may opt out at any time.
• Platform Improvement: To analyse usage patterns, improve the ph567 user experience, and develop new features based on how Filipino players interact with the Platform.

04 Legal Basis for Processing

Under the Data Privacy Act of 2012 (Republic Act No. 10173), ph567 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our obligations under the ph567 Terms & Conditions, including account management, payment processing, and game delivery.
• Legal Obligation: Processing required to comply with applicable Philippine laws, including KYC/AML obligations, gaming regulatory requirements, and tax reporting.
• Legitimate Interests: Processing necessary for ph567's legitimate business interests, including fraud prevention, platform security, and service improvement — provided these interests are not overridden by your data protection rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

05 Data Sharing & Disclosure

ph567 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, PayMaya (Maya), and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the purpose of processing deposits and withdrawals.
• Identity Verification Providers: Third-party KYC service providers engaged to verify the identity and age of ph567 account holders.
• Game Providers: Software providers whose games are integrated into the ph567 Platform, to the extent necessary for game delivery and fairness auditing.
• Regulatory Authorities: PAGCOR and other Philippine government agencies, where disclosure is required by law or regulatory mandate.
• Law Enforcement: Philippine law enforcement agencies, where disclosure is required by a valid legal order or where ph567 reasonably believes disclosure is necessary to prevent or investigate criminal activity.
• Professional Advisers: Legal, accounting, and auditing firms engaged by ph567, subject to professional confidentiality obligations.

All third parties with whom ph567 shares personal data are required to handle that data in accordance with applicable Philippine data protection law and ph567's data processing standards.

06 Cookies & Tracking Technologies

ph567 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit ph567.org. We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies that keep you logged in to your ph567 account. These cannot be disabled.
• Functional Cookies: Remember your preferences (such as language settings and responsible gaming configurations) to personalise your ph567 experience.
• Analytics Cookies: Help us understand how players use the Platform — which games are most popular, where players encounter difficulties, and how the Platform can be improved. Data collected is aggregated and anonymised where possible.
• Security Cookies: Used for fraud detection and to protect the integrity of the ph567 Platform and player accounts.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the ph567 Platform, including your ability to remain logged in to your account.

07 Data Retention

ph567 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. Our standard retention periods are as follows:

• Account Data: Retained for the duration of your active ph567 account, plus a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction.
• KYC Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, whichever is later.
• Customer Support Records: Retained for three (3) years from the date of the last interaction.
• Marketing Consent Records: Retained until consent is withdrawn, plus one (1) year thereafter as evidence of prior consent.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with ph567's data disposal procedures.

08 Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by ph567:

• Right to Be Informed: The right to be told how your personal data is being collected and processed — which is the primary purpose of this Privacy Policy.
• Right to Access: The right to request a copy of the personal data ph567 holds about you, along with information about how it is being used.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ph567's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller where technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of the above rights, please contact ph567's Data Protection Officer using the contact details provided in Section 12 of this Policy. ph567 will respond to all verified data rights requests within thirty (30) days of receipt, in accordance with the Data Privacy Act.

09 Data Security

ph567 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the ph567 Platform.
• Encryption of sensitive data at rest, including financial data and government-issued ID information.
• Role-based access controls ensuring that ph567 staff can only access personal data necessary for their specific job functions.
• Regular security assessments and penetration testing of the ph567 Platform infrastructure.
• Multi-factor authentication requirements for administrative access to systems holding personal data.
• Staff training on data protection obligations and secure data handling practices.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ph567 will notify the National Privacy Commission and affected players in accordance with the timeframes prescribed by the Data Privacy Act and its implementing rules.

While ph567 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for keeping your ph567 account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.

10 Children's Privacy

The ph567 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. ph567 does not knowingly collect personal data from individuals under the age of 21.

If ph567 discovers or is notified that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any funds deposited by an underage player will be returned to the payment source used, subject to verification.

If you are a parent or guardian and believe that your child has registered an account on ph567, please contact our support team immediately using the contact details in Section 12.

11 Changes to This Privacy Policy

ph567 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, or regulatory guidance from the National Privacy Commission. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.

Where changes are material — meaning they significantly affect how we process your personal data or your rights in relation to that data — ph567 will notify registered players via the email address or mobile number associated with their account at least fourteen (14) days before the changes take effect.

Your continued use of the ph567 Platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree with any changes, you may request account closure as described in the ph567 Terms & Conditions.

12 Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or ph567's handling of your personal data, please contact our Data Protection Officer: